/ faq /Frequently Asked Questions
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/ faq /Company
01 What does Lendex company do?

Lendex specializes in cryptocurrency arbitrage. We extract profit from price differences on various cryptocurrency exchanges using advanced technologies and strategies.

02 When was the company founded?

Lendex was founded in 2022 by a team of professionals from the cryptocurrency, trading, and IT sectors.

03 Where is the company registered?

Lendex is registered in a jurisdiction with clear regulation of cryptocurrency activities, ensuring compliance with international standards of security and transparency.

04 What technologies does the company use?

We apply automated market analysis systems, AI-based algorithms, and modern data security solutions.

05 How does the company guarantee transparency of its operations?

We provide clients with detailed reports on all operations, conduct regular audits, and ensure complete openness of terms.

06 Which exchanges does Lendex cooperate with?

The company works with the largest and most reliable cryptocurrency exchanges, including Binance, Kraken and others, to ensure the best conditions for arbitrage.

07 What makes Lendex different from other companies?

We offer a unique combination of a professional team, cutting-edge technologies, and transparent conditions. Our focus on arbitrage and risk minimization sets us apart from competitors.

/ faq /For Investors
01 How do I start investing with Lendex?

To begin, you need to register on our platform, choose an appropriate tariff plan, and make a deposit. After that, your funds will start working within the chosen strategy.

02 What tariff plans are available for investors?

We offer six tariff plans with different investment levels, profitability, and terms. You can also use a custom plan for investments over 100,000$.

03 How can I track my investments?

After registration, you gain access to your personal cabinet where you can track earnings, transaction statistics, and receive detailed reports.

04 How often can I withdraw my profits?

In most tariff plans, daily profit accrual and withdrawal is provided. Terms depend on the chosen plan.

05 Are there risks involved in investing?

As with any investments, certain risks exist. However, our team minimizes them through carefully planned strategies, automation, and strict operational control.

06 What currencies can I use for investing?

We support popular cryptocurrencies such as Bitcoin, Ethereum, USDT, as well as fiat currencies through integration with major payment systems.

07 Can I change my tariff plan after starting investments?

Unfortunately, it's not possible to change the tariff plan for an active deposit. However, you can always open a new deposit under another tariff.

08 Is early withdrawal of funds possible?

If a partner withdraws funds without prior processing of their deposit, withdrawal is possible only upon payment of tax at a rate of 28.5%+1.5% service fee to designated company accounts. (Provided individually)

/ faq /For Partners
01 How do I become a partner of Lendex company?

To join our partnership program, you need to register on the platform and share your referral link with friends and colleagues.

02 How does the partnership program work?

You bring new clients to the company using your referral link. For each invited investor, you receive a commission from each of their transactions within a multi-level system (7% from the first level, 4% from the second, and 2% from the third and 2% from the fourth levels).

03 How much can I earn by bringing new clients?

Your income depends on the activity of invited clients and their investment activity. The more clients and higher their turnover, the greater your reward.

04 Does the company provide promotional materials for partners?

Yes, we provide banners, texts, presentations, and other marketing materials to help you effectively attract new investors. To obtain them, contact our support team.

05 How can I track my income from the partnership program?

Your personal cabinet provides information about invited clients, their activity, and accrued rewards. Reports are updated in real-time.

06 Are there limitations on the number of clients I can invite?

No, you can invite unlimited numbers of clients and earn from each of their transactions within all levels of the partnership program.

07 How do I withdraw income earned through the partnership program?

Your rewards can be withdrawn to your personal account or cryptocurrency wallet via the personal cabinet interface. Withdrawals usually take from several minutes to 24 hours.

/ faq /Support
01 How do I contact the Lendex support team?

You can contact our support team through the feedback form on our website or by email. All contact details are listed in the "Contact" section on our website.

02 What time does support operate?

Our support team operates 24/7. We're ready to help you anytime, regardless of your time zone.

03 In which languages is support available?

We provide support in several languages, including English, Russian, and others. For a complete list of available languages, please check our website or chat with an operator.

04 How quickly can I get a response to my request?

The average waiting time for a response from our operator is 5-10 minutes in chat. If you send a request by email, the response typically arrives within a few hours.

05 What issues can I resolve through support?

Our support helps with any questions: registration, tariff plan selection, technical issues, fund withdrawals, and much more. We're here to make your experience with Lendex as comfortable as possible.

06 What should I do if I forgot my account password?

You can reset your password using the "Forgot Password?" feature on the login page. If you encounter difficulties, contact support and we'll help you.

07 How do I leave a review about support services?

After completing your inquiry, you can leave a review through the rating form that appears in the chat or is sent by email. Your feedback helps us improve!

/ faq /General Issues
01 What is Lendex?

Lendex is an investment company specializing in cryptocurrency arbitrage. We help clients extract profit from price differences on cryptocurrency exchanges using modern technologies and proven strategies.

02 Who can become a Lendex client?

Anyone who has reached the age of majority can become a company client, regardless of investment experience. We offer tariffs suitable for both beginners and professionals.

03 How do I register on the platform?

To register on the platform, you need to fill out a simple form with basic data. After account confirmation, you will gain access to your personal cabinet.

04 What is the minimum amount I can invest?

The minimum investment amount is 100$, which allows you to start even with small investments.

05 Which cryptocurrencies does Lendex support?

We work with popular cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and other digital assets. The full list is available in your personal cabinet.

06 Is account verification mandatory?

Yes, for the security of all operations, account verification is required. This helps protect your funds and personal data.

07 What should I do if I have additional questions?

If you have questions not covered in the FAQ section, you can always contact our support team. We're ready to help you 24/7.

contact usWe're always ready to help and answer your questions.